Shipping Policy
At Akira’s Basket, every order is specially handled as a pre-order service. We do not hold stock — we buy on your behalf and deliver directly to you. For this reason, delivery schedules and coverage are important to note:
- Coverage: Metro Manila (with select partner couriers).
- Schedule: Deliveries are made within our daily pre-order slots.
- Courier: We coordinate with trusted logistics partners to ensure safe and timely delivery.
- Tracking: You’ll receive updates once your order is confirmed and dispatched.
Returns Policy
Please note: We do not accept returns or exchanges.
All products are pre-ordered exclusively for you and cannot be restocked or resold.
All products are pre-ordered exclusively for you and cannot be restocked or resold.
If there are any issues with your delivery (such as damage in transit or missing items), please contact our Customer Care team within 24 hours of receipt so we can assist you promptly.
Customer Care
For shipping concerns or delivery updates, reach us at:
- Email: charlie@akirasbasket.com
- Phone: +63 9996708207