Frequently Asked Questions
Your questions about Akira’s Basket answered
What is Akira’s Basket?
Akira’s Basket is a premium pasabuy service — not a reseller. We buy products for you directly and deliver them with care. Each order is curated and limited to daily slots.
How do I place an order?
Browse our available products, add them to your cart, and checkout. Once confirmed, we pre-order the items on your behalf and arrange delivery to your address.
Where do you deliver?
Currently, we deliver within Metro Manila and Greater Manila through our trusted logistics partners. Coverage may expand in the future.
When will I receive my order?
Delivery is scheduled based on our daily pre-order slots. You’ll be notified via email or SMS once your order is confirmed and out for delivery.
Do you accept returns?
No, we do not accept returns or exchanges. Since every product is pre-ordered exclusively for you, items cannot be restocked or resold. If there are issues with your order, please contact us within 24 hours of delivery.
How can I contact Customer Care?
You may reach us via email at charlie@akirasbasket.com or call us at +63 9996708207. Our hours are Monday–Friday, 9 AM to 6 PM.
Still have questions?
Email us at charlie@akirasbasket.com
or call +63 9996708207